MyFloridaCFO, June 15, 2023
SOUTHWEST, Fla. – Today, the Department of Financial Services (DFS) announced that the Division of Consumer Services will be hosting Insurance Villages on June 27th in Fort Myers and June 28th and June 29th in Punta Gorda. The villages will serve as an opportunity for policyholders to meet with their property insurer in-person and work together to resolve outstanding claims. Representatives from the National Flood Insurance Program (NFIP) and more than a dozen insurers are expected to be on hand to assist insurance consumers.
Policyholders should bring as much documentation as they can, including:
A driver’s license or other form of identification (Passport/State issued ID)
Insurance cards and insurance policy information/documentation
Pictures or documentation of the property being claimed as a loss resulting from Hurricane Ian
Repair estimates
Any additional insurance-related information that is readily accessible.
NOTE: The insurance villages will exclusively focus on insurance related-issues and staff from other agencies will not be present to assist with other post-storm benefits.
Ft. Myers
Tuesday, June 27th
Florida Southwestern State College
8099 College Parkway, AA177
Ft. Myers, Florida, 33919
Punta Gorda
Wednesday, June 28th and Thursday, June 29th
Charlotte County Event Center
75 Taylor Street
Punta Gorda, Florida 33950
The insurance villages will be open from 9 a.m. to 5 p.m. EST.
Immediately following Hurricane Ian, the CFO’s Division of Consumer Services deployed two Initial Payment Centers in Fort Myers and Port Charlotte. Between those two Initial Payment Centers in Lee and Charlotte counties, 34 insurance carriers participated and assisted more than 40,000 policyholders with initial storm claims. Since January, the CFO has also deployed seven Insurance Villages where over $11 million in insurance claims checks were cut by participating insurance companies at Insurance Villages in Southwest Florida for more than 2,000 residents impacted by Hurricane Ian.