Robert W. Bowers

Mr. Bowers is National Claims Leader at Westfield, where he has served various operational, change management and executive positions since 1996. He joined the NICB Board of Governors in 2019.

In his current role, Mr. Bowers is responsible for multiple P&C functions, including claims and billing functions. Rob is a transformational leader that ensures proper balance of indemnity and expense outcomes while aligning customer service objectives with competitive strategies. Previous positions included Claims Home Office Operations Leader, Organization Change Leader – Business Intelligence, Regional Executive – Central and Western Divisions and Director – Claims Research and Development. Mr. Bowers came to Westfield from Hartford Insurance.

Mr. Bowers earned his MBA from Ashland University and has a Bachelor of Science in Business Administration from Geneva College. He also has earned his Senior Claims Law Associate (SCLA), Associate in Claims (AIC) and Chartered Property Casualty Underwriter (CPCU) certifications.