Take Action
Amplify the Message
Support Contractor Fraud Awareness Week 2025!
Show Your Support Follow the Participation Guide
As an industry, we have a shared responsibility to raise consumer awareness around the dangerous reality of contractor fraud. We invite insurers, trade associations, businesses, government agencies, and legislators to join us on the frontlines of combatting contractor fraud by supporting our 5th annual Contractor Fraud Awareness Week.
Find everything you need to participate below. If you have any questions on supporting CFAW, email CFAW@NICB.org.
Join the Conversation
Join us on the front line to educate consumers on how they can protect themselves against Contractor Fraud. Add your voice to this important conversation by announcing your support for CFAW 2025 and sharing anti-fraud tip graphics and PSAs.
Share Fraud Stories
Announce Your Support
CFAW Logo Supporter Graphics NICB Logo
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Common Signs Prevention Tips Report Fraud
Request Joint Media
Reach out to NICB’s Director of Public Affairs Catherine Riedel at CRiedel@NICB.org if you are interested in a joint media opportunity.
Take Advantage of Virtual Training
CFAW Virtual Training Event
May 19 - 23, 2025
Contractor Fraud Week virtual training will be open to NICB members and government employees at no cost. A live webinar will be offered at 12pm Monday – Thursday, covering the latest schemes, fraud indicators, and contractor fraud investigative techniques.
Upcoming FraudSmart Courses
Contractor Fraud related FraudSmart Courses will be offered April – May leading up to CFAW. All FraudSmart courses are included with NICB membership and free to government employees.
NICTA On-Demand Courses
Catastrophe Fraud
This course on the identification and investigation of Catastrophe Fraud provides an overview of the indicators of this type of activity and shows the proper investigative steps to take when presented with a questionable claim involving a claim after a catastrophe.
*Registration is restricted to NICTA users.
Contractor, Vendor and Provider Fraud
Learn to spot the indicators and the various types of schemes used to defraud the insurance industry.
*Registration is restricted to NICTA users.
Shareable Videos
State Support
Proclamations
Advocate for State Support
NICB’s government affairs team is working hard to gain state support for Contractor Fraud Week. If you are interested in passing a proclamation in your state, contact GovernmentAffairs@NICB.org.
Click state to see full details
- Multi-year Support
- 2024 Supported
- Previously Supported
- Not Yet Supported
2024 Support
Arkansas
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Connecticut
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Idaho
Indiana
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Louisiana
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Massachusetts
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Missouri
Montana
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Nebraska
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Oklahoma
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Pennsylvania
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Puerto Rico
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West Virginia
See full detailsMulti Year Support
Alabama
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Florida
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Georgia
Illinois
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Maryland
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Mississippi
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New Hampshire
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North Dakota
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South Carolina
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Wisconsin
See full detailsPreviously Supported
Hawaii
Michigan
New York
South Dakota
Utah
Washington
Resources
Do Your Research
NICB Fraud Resources After a Disaster
While you may not be able to stay out of the path of a natural disaster, you can equip yourself with the right information to avoid dishonest contractors lurking in the wake of that disaster.
NICB Regional Contacts
| Foreign Operations | |
|---|---|
|
Mid-Atlantic Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | William Woolf, Director of Operations | WWoolf@NICB.org Territory: D.C., Delaware, Maryland, North Carolina, New Jersey, Pennsylvania, South Carolina, Virginia, West Virginia 53 Main St. PO Box 1108 Warrenton, VA 20188 t: 888-241-7159 |
|
Midwest Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | Thomas Fabus, Jr., Director of Operations | TFabus@NICB.org Territory: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, Wisconsin 1515 W. 22nd St., Ste. 1300W Oak Brook, IL 60523 t: 800-447-6282, ext. 7300 f: 847-544-7648 |
|
Northeast Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | Kevin Gallagher, Director of Operations | KGallagher@NICB.org Territory: Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont 145 Pinelawn Road, Suite 330 South Melville, NY 11747 t: 888-241-8280 or 631-694-9201 f: 631-694-9236 |
|
Northwest Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | Wes Rethwill, Director of Operations | WRethwill@NICB.org Territory: Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming 3560 Bridgeport Way W, Suite 1D-9 University Place, WA 98466 t: 847-544-7901 f: 847-544-7909 |
| Southeast Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | Charlie Worsham, Director of Operations | CWorsham@NICB.org Territory: Alabama, Florida, Georgia, Mississippi 14025 Riveredge Dr., Suite 130 Tampa, FL 33637 t: 888-241-8270 f: 813-977-1525 |
| Southwest Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | Niambi Tillman, Director of Operations | NTillman@NICB.org Territory: Arkansas, Louisiana, New Mexico, Oklahoma, Texas 1560 E Southlake Blvd., Suite 100 Southlake, TX 76092 t: 817-659-3397 f: 847-544-7809 |
| West Region | |
| 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 | Ray Duncan, Director of Operations | RDuncan@NICB.org Territory: Arizona, California, Hawaii, Nevada Northern, Central and portions of Southern California 2001 Financial Way, Suite 100 Glendora, CA 91741 t: 602-828-7793 |
| Foreign Operations | 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888-241-5021 f: 619-482-8946 |
|
Mid-Atlantic Region |
William Woolf, Director of Operations | WWoolf@NICB.org Territory: D.C., Delaware, Maryland, North Carolina, New Jersey, Pennsylvania, South Carolina, Virginia, West Virginia 53 Main St. PO Box 1108 Warrenton, VA 20188 t: 888-241-7159 |
|
Midwest Region |
Thomas Fabus, Jr., Director of Operations | TFabus@NICB.org Territory: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, Wisconsin 1515 W. 22nd St., Ste. 1300W Oak Brook, IL 60523 t: 800-447-6282, ext. 7300 f: 847-544-7648 |
|
Northeast Region |
Kevin Gallagher, Director of Operations | KGallagher@NICB.org Territory: Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont 145 Pinelawn Road, Suite 330 South Melville, NY 11747 t: 888-241-8280 or 631-694-9201 f: 631-694-9236 |
|
Northwest Region |
Wes Rethwill, Director of Operations | WRethwill@NICB.org Territory: Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming 3560 Bridgeport Way W, Suite 1D-9 University Place, WA 98466 t: 847-544-7901 f: 847-544-7909 |
| Southeast Region | Charlie Worsham, Director of Operations | CWorsham@NICB.org Territory: Alabama, Florida, Georgia, Mississippi 14025 Riveredge Dr., Suite 130 Tampa, FL 33637 t: 888-241-8270 f: 813-977-1525 |
| Southwest Region | Niambi Tillman, Director of Operations | NTillman@NICB.org Territory: Arkansas, Louisiana, New Mexico, Oklahoma, Texas 1560 E Southlake Blvd., Suite 100 Southlake, TX 76092 t: 817-659-3397 f: 847-544-7809 |
| West Region | Ray Duncan, Director of Operations | RDuncan@NICB.org Territory: Arizona, California, Hawaii, Nevada Northern, Central and portions of Southern California 2001 Financial Way, Suite 100 Glendora, CA 91741 t: 602-828-7793 |
State Resources
The more information you have to make a decision, the stronger it will be. The NICB encourages you to do your research before accepting offers for contractor services. If you need a contractor, it's important to use the resources available to you
View resources for the states below.
FAQs
Common Questions
| Question | |
|---|---|
| What is Contractor Fraud Awareness Week? | |
| Answer | Contractor Fraud Awareness Week is a public awareness program developed by the National Insurance Crime Bureau to highlight the problem of contractors and vendors that take advantage of disaster victims in the aftermath of catastrophes. |
| How do contractors and vendors take advantage of catastrophe victims? | |
| Answer |
Following a wildfire, hurricane or tornado, victims are stressed and at their most vulnerable. This is the opportune time for deceitful contractors try to take advantage of homeowners by offering quick solutions to get their homes and lives back in order. Believing they are the answer, homeowners are pressured to sign a contract -- a contract that may cost them and their insurer thousands of dollars and may not even result in the repairs expected. |
| What can catastrophe victims do to prevent falling to one of these scammers? | |
| Answer |
By being informed and prepared before a disaster ever strikes, homeowners will be more immune to the promises and schemes of fraudulent contractors and vendors. Prior to a disaster, homeowners should make sure they understand their insurance protection and assure all policies are paid and up to date. Insurance companies are the first line of defense against fraud. They can build a list of reputable contractors in their area and look up their contractor license, reviews, and Better Business Bureau (BBB) information. By documenting that information and storing it in an accessible place – like email or with a family member, they will be prepared to contact those contractors immediately following a disaster and be prepared to start the recovery process. After a disaster, they should be skeptical of unsolicited help from a contractor. If a contractor claims to be approved by FEMA or the government, that’s a red flag because FEMA doesn’t approve contractors. Those who have that pre-vetted list of contractors should access that and verify the information. Others should start that process of checking licenses, reviews, and BBB information. Don’t be pressured into signing anything, and work with your insurance company to assure all repairs are covered by your policy. Download NICB’s Post-Disaster Contractor Search Checklist to document the process. |
| How can I participate in Contractor Fraud Awareness Week? | |
| Answer | Start by becoming a Proud Supporter. Add your voice and support to the messaging by posting and sharing content with your customers and social media communities. Share your experience. Identify customers who can share their stories to keep others from falling victim. Check all the events scheduled for May 19 - 23, register for training, and download all our assets. |
| Where can I go to get more information about Contractor Fraud Awareness Week and what I can do to avoid fraud? | |
| Answer | Review all the information available on this page and get additional information from our CFAW supporters: Insurance Information Institute, Northwest Insurance Council, Rocky Mountain Insurance Association, Florida's Insurance Consumer Advocate, Insurance Council of Texas, and the AARP. |
| Question | Answer |
|---|---|
| What is Contractor Fraud Awareness Week? | Contractor Fraud Awareness Week is a public awareness program developed by the National Insurance Crime Bureau to highlight the problem of contractors and vendors that take advantage of disaster victims in the aftermath of catastrophes. |
| How do contractors and vendors take advantage of catastrophe victims? |
Following a wildfire, hurricane or tornado, victims are stressed and at their most vulnerable. This is the opportune time for deceitful contractors try to take advantage of homeowners by offering quick solutions to get their homes and lives back in order. Believing they are the answer, homeowners are pressured to sign a contract -- a contract that may cost them and their insurer thousands of dollars and may not even result in the repairs expected. |
| What can catastrophe victims do to prevent falling to one of these scammers? |
By being informed and prepared before a disaster ever strikes, homeowners will be more immune to the promises and schemes of fraudulent contractors and vendors. Prior to a disaster, homeowners should make sure they understand their insurance protection and assure all policies are paid and up to date. Insurance companies are the first line of defense against fraud. They can build a list of reputable contractors in their area and look up their contractor license, reviews, and Better Business Bureau (BBB) information. By documenting that information and storing it in an accessible place – like email or with a family member, they will be prepared to contact those contractors immediately following a disaster and be prepared to start the recovery process. After a disaster, they should be skeptical of unsolicited help from a contractor. If a contractor claims to be approved by FEMA or the government, that’s a red flag because FEMA doesn’t approve contractors. Those who have that pre-vetted list of contractors should access that and verify the information. Others should start that process of checking licenses, reviews, and BBB information. Don’t be pressured into signing anything, and work with your insurance company to assure all repairs are covered by your policy. Download NICB’s Post-Disaster Contractor Search Checklist to document the process. |
| How can I participate in Contractor Fraud Awareness Week? | Start by becoming a Proud Supporter. Add your voice and support to the messaging by posting and sharing content with your customers and social media communities. Share your experience. Identify customers who can share their stories to keep others from falling victim. Check all the events scheduled for May 19 - 23, register for training, and download all our assets. |
| Where can I go to get more information about Contractor Fraud Awareness Week and what I can do to avoid fraud? | Review all the information available on this page and get additional information from our CFAW supporters: Insurance Information Institute, Northwest Insurance Council, Rocky Mountain Insurance Association, Florida's Insurance Consumer Advocate, Insurance Council of Texas, and the AARP. |